Privacy policy

Last Updated: February 17, 2026

This Privacy Policy describes how STRATAX (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store (the “Site”) or otherwise communicate with us regarding our Services.


For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.


Please read this Privacy Policy carefully.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

 

 

CHANGES TO THIS PRIVACY POLICY

 


We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. We will post the updated version on this page and update the “Last Updated” date.


Your continued use of our Services after changes are posted constitutes acceptance of those changes.

 

 

 

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

 


To provide our Services, we collect personal information about you from various sources depending on how you interact with us.


We may use the information we collect to:

 

  • Provide, operate, and maintain our store

  • Process transactions and fulfill orders

  • Communicate with you

  • Improve our Services

  • Prevent fraud and ensure security

  • Comply with legal obligations

 

 

 

 

WHAT PERSONAL INFORMATION WE COLLECT

 


 

1. Information You Provide Directly

 


This may include:

 

  • Contact information (name, email address, phone number, shipping address)

  • Billing information (billing address, payment confirmation)

  • Account information (username, password)

  • Order details and purchase history

  • Customer support communications

  • SMS opt-in information if you subscribe to text updates

 


You may choose not to provide certain information, but doing so may limit access to some features.

 

 

 

2. Information Collected Automatically (Usage Data)

 


When you visit our Site, we may automatically collect:

 

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Interaction data

 


This information is collected using cookies, pixels, and similar technologies.

 

 

 

3. Information from Third Parties

 


We may receive information from:

 

  • Shopify, which hosts our store

  • Payment processors

  • Marketing and analytics providers

  • Advertising partners

 


Any information obtained from third parties is handled in accordance with this Privacy Policy.

 

 

 

HOW WE USE YOUR PERSONAL INFORMATION

 


 

Providing Products & Services

 


We use your information to:

 

  • Process payments

  • Ship orders

  • Provide order confirmations

  • Manage returns and exchanges

  • Provide customer support

 

 

 

 

Marketing & Advertising

 


We may use your information to send:

 

  • Promotional emails

  • SMS marketing messages (if you opt in)

  • Special offers

  • Product updates

 


You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails. For SMS, you may reply STOP to opt out.

 

 

 

Security & Fraud Prevention

 


We use your information to detect and prevent fraud, unauthorized transactions, and illegal activity.

 

 

 

Service Improvement

 


We analyze usage data to improve website performance, customer experience, and product offerings.

 

 

 

COOKIES

 


We use cookies and similar technologies to:

 

  • Enable website functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Deliver targeted advertisements

 


You may disable cookies in your browser settings, but some features may not function properly.


Our store is powered by Shopify. For more information on Shopify cookies, please visit:

https://www.shopify.com/legal/cookies


We recognize Global Privacy Control (GPC) signals where required by law.

 

 

 

HOW WE DISCLOSE PERSONAL INFORMATION

 


We may share your information with:

 

  • Service providers (payment processors, shipping carriers, email providers)

  • Marketing and advertising partners

  • Analytics providers

  • Law enforcement if required by law

  • Business successors in the event of a merger or acquisition

 


We do not sell sensitive personal information.


We may share limited data for advertising purposes as permitted by applicable law.

 

 

 

THIRD-PARTY LINKS

 


Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

 

 

 

CHILDREN’S PRIVACY

 


Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.


If you believe a child has provided us with personal information, please contact us to request deletion.

 

 

 

DATA SECURITY

 


We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.


We recommend that you protect your account credentials and do not share them with others.

 

 

 

DATA RETENTION

 


We retain your personal information for as long as necessary to:

 

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

 

 

 

YOUR RIGHTS

 


Depending on your location, you may have the right to:

 

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal data

  • Opt out of targeted advertising

  • Withdraw consent where applicable

 


To exercise any of these rights, contact us at:


stratax.co@gmail.com


We may need to verify your identity before fulfilling your request.


We will not discriminate against you for exercising your rights.

 

 

 

INTERNATIONAL USERS

 


Your information may be processed and stored outside your country of residence. Where required, we rely on legally approved data transfer mechanisms.

 

 

 

CONTACT US

 


If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:


STRATAX

Email: stratax.co@gmail.com